It was reported in late November that Google Drive for desktop (v84.0.0.0-84.0.4.0) had a sync problem, which brought on months and even years of information to vanish. For those who have been unlucky sufficient to be a part of this “small subset” of customers, there’s lastly some excellent news. Within the newest model of Drive for desktop app (model 85.0.13.0 or larger), you’ll entry a file restoration device by way of just a few steps: go to the menu bar or system tray, click on the Drive for desktop icon, press and maintain the “Shift” key and click on “Settings,” after which you’ll hit “Get better from backups.”
From there, it is best to see a notification saying “Restoration has began,” and hopefully you may get a “Restoration is full” message after some time. You may then discover a new folder named “Google Drive Restoration” containing the unsynced information in your desktop.
Good luck, although, as Google does not anticipate this technique to work for everybody. “For those who’ve tried to run the restoration device and are experiencing points, submit suggestions by means of the Drive for desktop app with the hashtag ‘#DFD84’ and ensure to verify the field to incorporate diagnostic logs,” the corporate mentioned on the assist web page. There are additionally directions for many who want making an attempt with command line interface, Home windows backup and Time Machine backup.